Shipping policy

At Mexican Hammocks we want you to be able to enjoy your new hammock or chair as soon as possible. All orders are shipped within one day of payment processing. Once processed and packed your items are shipped Fedex or UPS International.

Orders would be shipped expedited or express depending on customer election Orders placed before 12:00 CET will be shipped same day. Your items-hammocks, chairs and accessories will be shipped with instructions for set up and/or hanging so you can enjoy your new hammock safely.

 

Returns and Refund Policy

We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.

Within 30 days of the date you receive the product. If the item is returned within this timeframe, we'll exchange it or offer a refund based upon the original payment method. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error.

You should expect to receive your refund within one week of giving your package to the return Adress in New York.

 

Cancellation Policy

Purchase may be cancelled without charge prior the shipping of the item.